Frequently Asked Questions
Orders
How do I track my order?
Once your order ships, you'll receive an email with a tracking number. You can also view your order status in your account's order history.
Can I modify or cancel my order?
If your order hasn't shipped yet, please contact our customer service team immediately and we'll do our best to help you modify or cancel it.
Shipping
How long does shipping take?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options that deliver in 2-3 business days.
Do you ship internationally?
No, we ship to USA only for the moment.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy. Items must be unused and in their original packaging.
How do I initiate a return?
Please contact our customer service team for a return authorization and instructions.
Contact Us
If you have any other questions, feel free to reach out:
- Email: support@revivpro.com
- Live Chat: Monday-Friday, 9:00 AM - 6:00 PM EST
