FAQs

Product Information

What products does RevivPro™ offer?

RevivPro™ offers premium recovery solutions including portable ice bath tubs for cold therapy and steam saunas for heat therapy. Both are designed to help athletes and wellness enthusiasts optimize their recovery and enhance overall performance.

What is the ice bath tub?

Our ice bath tub is a premium cold therapy solution designed for controlled cold water immersion. It helps reduce inflammation, speed up recovery, and enhance overall performance.

What is the steam sauna?

Our steam sauna provides therapeutic heat therapy that promotes relaxation, detoxification, improved circulation, and muscle recovery through controlled steam and heat.

What are the dimensions and capacity?

Our products are designed to comfortably accommodate most body types. Please check the specific product page for exact dimensions and capacity details for each model.

What temperature ranges do they maintain?

Ice bath tubs maintain temperatures between 37°F to 60°F (3°C to 15°C). Steam saunas can reach temperatures up to 110-120°F (43-49°C) with adjustable settings.

Usage & Benefits

How long should I use the ice bath?

For beginners, start with 2-3 minutes and gradually work up to 10-15 minutes as your body adapts. Always listen to your body and consult with a healthcare professional before starting any cold therapy routine.

How long should I use the steam sauna?

Most users benefit from 15-30 minute sessions. Start with shorter sessions if you're new to heat therapy and gradually increase duration as you become comfortable.

What are the benefits of cold therapy?

Regular ice bath sessions may help reduce muscle soreness, decrease inflammation, improve circulation, boost recovery time, enhance mental resilience, and support overall wellness.

What are the benefits of heat therapy?

Steam sauna sessions can help with muscle relaxation, stress relief, improved circulation, detoxification through sweating, enhanced skin health, and better sleep quality.

Can I use both ice bath and steam sauna?

Yes! Many users practice contrast therapy, alternating between heat and cold. This can enhance recovery benefits. Always start with heat therapy, then finish with cold, and consult a healthcare professional first.

How often should I use them?

Most users benefit from 2-4 sessions per week for each therapy. However, frequency depends on your fitness level, recovery needs, and personal goals.

Maintenance & Care

How do I clean and maintain the ice bath?

Drain and rinse after each use, clean with mild soap weekly, and follow the detailed maintenance guide included with your purchase. Regular cleaning ensures optimal hygiene and longevity.

How do I clean and maintain the steam sauna?

Wipe down interior surfaces after each use, clean with appropriate cleaners weekly, and ensure proper ventilation. Detailed maintenance instructions are included with your sauna.

Do I need to change the water after each use?

For ice baths with single-user sessions, you can use the same water for 3-5 days if properly treated. For multiple users or extended periods, we recommend changing water more frequently.

Ordering & Shipping

How long does shipping take?

Standard shipping typically takes 5-7 business days within the continental US. Expedited options are available at checkout.

What's included in the package?

Each product package includes the unit, necessary accessories, user manual, maintenance guide, and all components needed for setup.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times vary by location.

Returns & Warranty

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied, you can return your unused product in original packaging for a full refund.

Is there a warranty?

Yes, all RevivPro™ products come with a comprehensive warranty. Please refer to your product documentation for specific warranty terms.

Still Have Questions?

Can't find the answer you're looking for? Our customer support team is here to help!

  • Email: support@revivpro.com
  • Phone: +1 (323) 990 2600
  • Live Chat: Monday-Friday, 9:00 AM - 6:00 PM EST

About Products

What are RevivPro products used for?

We sell Portable Steam Saunas and Ice Bath Tubs in different sizes.

  • Portable Steam Saunas: For a spa-like detox and relaxation experience at home.
  • Ice Bath Tubs (X, Pro, X Pro): Designed for cold therapy to help you recover faster, boost energy, and reduce inflammation.

What makes RevivPro Ice Bath Tubs unique?

Our tubs are:

  • Built to Last: Made with durable, leak-proof materials.
  • Temperature Efficient: Keeps water icy for extended periods.
  • Easy to Maintain: Features like built-in drainage systems make cleaning hassle-free.
  • Portable: Lightweight and compact for easy storage or transport.

Can I combine the sauna and ice bath for wellness?

Yes! Alternate between the heat of the sauna and the chill of the ice bath for maximum detox, muscle recovery, and energy boost benefits.

Are your products suitable for beginners?

Absolutely. Both the saunas and tubs are designed with user-friendly features for those just starting their wellness journey.

Do the Ice Bath Tubs require any special installation?

No. Simply inflate or set it up, fill with water and ice, and you’re ready to go. It’s that easy.

Health Benefits

Why should I use an Ice Bath Tub?

Ice baths can help with:

  • Speeding up muscle recovery.
  • Reducing soreness and inflammation.
  • Improving sleep and mood.
  • Boosting circulation and metabolism.
  • Enhancing overall energy levels.

Can cold therapy help with injuries?

Ice baths can reduce swelling and pain from minor injuries, but they are not a replacement for professional medical advice. Always consult a doctor for serious conditions.

Are there risks involved in ice bathing?

Cold therapy is not suitable if you have:

  • Heart conditions, high blood pressure, or circulation issues.
  • A pacemaker.
  • Open wounds or recent surgeries.
  • Sensitivity to extreme cold.

If in doubt, check with your healthcare provider.

How often can I use an Ice Bath?

You can use it daily, especially after workouts or long days, but always listen to your body.

How long should I stay in the Ice Bath?

Begin with short sessions (1–3 minutes) and gradually increase to 5–10 minutes as you get comfortable. Always exit if you feel overly cold or numb.

Shipping & Delivery

Where do you ship?

We ship across the USA and are working on expanding to international markets.

How much does shipping cost?

Please check our Shipping Policy.

Can I track my order?

Absolutely. You’ll receive a tracking link via email once your order ships.

What is the delivery time for standard shipping?

Orders usually arrive within 3–8 business days, depending on your location.

Returns, Refunds & Warranty

What’s your return policy?

We offer a 100-day return policy for products in unused, original condition. Used products exposed to water or steam are non-returnable for hygiene reasons. For more details, you can check out our Return and Refund Policy Page.

What if my product arrives damaged?

Kindly check out our Return and Refund Policy Page.

Do your products have a warranty?

Yes! Ice Bath Tubs have a 2-year warranty covering leaks, structural defects, and temperature control issues. Portable Steam Sauna has a 1-year warranty for manufacturing defects.

Product Care

How do I clean the Ice Bath Tubs?

You can drain the water using the built-in system, and wipe down the tub with mild soap and water. Now, let it air dry completely before storing.

Do I need to use special water for the ice bath tubs?

No, regular tap water works fine. Adding a bit of salt can help keep the water fresh if you plan to use it for several days.

How do I maintain the Portable Sauna?

Wipe down the interior with a damp cloth after each use and let it air dry to prevent moisture buildup.

Using Your Ice Bath Tub

Can I use the tub indoors and outdoors?

Yes! Whether it’s in your backyard, on a balcony, or indoors, just make sure the surface is level and safe.

Can more than one person use the Ice Bath Tub?

Our Pro and X Pro ranges are designed for larger capacities, making them suitable for two people. The X range is better for solo use.

What’s the ideal water-to-ice ratio?

Start with a 3:1 ratio (water to ice) and adjust based on your temperature preference.

Still Have Questions?

Contact us at support@revivpro.com, and we’ll be glad to help you.